The MIDI Control Center keeps your controllers on the latest Firmware so they integrate perfectly with your Arturia and 3rd party Software. It also allows you to customize controls and adjust MIDI settings.
You can download it here:
Our teams in Arturia often work on new features for our MIDI controllers, and they also fix issues that you might face when using our products. As a consequence, we often release new firmware updates.
If you want to learn how to update the firmware of your product, please refer to the following article: How to update my device firmware?
Using the MIDI Control Center application, you can create custom templates (User Maps) in which you can configure the Type and Value of the MIDI message sent by each control of the unit. Once created and saved, you can store them on the unit memories and recall these to use the associated parameters.
To create a new custom template (User Map), we've put together a very short tutorial on how to do it on a KeyLab mkII. Please follow these easy steps:
- Click on New. It will automatically create a local template named by default "New Template":
- Select the control of your choice, such as the Modulation wheel.
- Set the control parameters to your convenience, such as the Min Value and Max Value:
- Save your changes made on the template.
- Drag & Drop your template to a User memory of your choice, or use the "Store To" Tab:
- Recall the concerned memory from the keyboard to use the associated parameters by first pressing the User mode button to set your KeyLab MKII into User mode.
- Then, turn the center knob to scroll through the 10 Presets. When you find the one you want, click the center knob to select it.
MIDI Console can be accessed when the MIDI Control Center is open.
It is very useful since it displays MIDI messages sent from your MIDI controller to your computer, and parameter changes sent from your computer to your MIDI controller .
You'll probably want to access the MIDI Console when trying to identify an issue with the MIDI messages sent from your MIDI controller.
Note
The following buttons cannot be monitored as they are not outputting MIDI messages via USB or MIDI DIN port:
Octave buttons: "OCT-" & "OCT+"
Sequencer & Arpeggiator buttons: "Seq" & "ARP"
Hold button
Shift button
Mutate button
Chord button
Back button
Here is how to reach the MIDI Console:
- First, open the MIDI Control Center
- Then, click on the SYNC button. If it is greyed out, please go to the next step.
- Click on View, and then on MIDI Console for it to be displayed (like shown below).
You can now test your device, check if the messages are sent, and if the values seem normal.
Note
If the SYNC button wasn't greyed out and that you had to click on it to access the MIDI Console, please note that all the changes you're making in the MIDI Control Center are immediately saved in the working memory of your MIDI device. We advise you to click again on the SYNC button once you're done checking the MIDI Console if you don't want the changes made in the MCC to be immediately saved in your MIDI controller.
There might be several reasons for the auto-update of the MIDI Control Center (MCC) to fail.
Fortunately, there is a simple solution. Simply download the latest version of the MCC from our Downloads and Manuals page.
Once this is done, launch the installer, and follow the on-screen instructions.
The MIDI Control Center should update successfully.
In case the device would not be properly identified or in case of potential communication issues, the MIDI Control Center may display the following error message on opening: "Failed to open the device".
Such may also possibly indicate that the unit firmware or driver install may be corrupted or that some connection issues are leading the unit not to be communicating as expected.
- Make sure to refer to all the following suggestions in case to attempt resolving these issues:
-Direct USB Connection: Ensure that the device is connected directly to your computer's USB port and not through a USB hub or adapter.
If such does not change anything, testing if using a USB Hub with power delivery capability or one with an external power source can be useful.
-Test with Another USB Cable: Use a known-working USB cable to rule out cable-related issues.
-Try Different USB Ports: Test the device on different USB ports of your computer, including both USB 2.0 and USB 3.0 ports if available.
-Driver install: Ensure also that the Arturia MIDI Driver is installed. You can check this in the "Installed Apps" section of Windows Settings by searching for "Arturia MIDI Driver".
-Firmware reinstall: Attempt a Firmware update after forcing the unit in Bootloader mode as explained in the following article and dedicated "Firmware update failure - What should i do?" section :
https://support.arturia.com/hc/en-us/articles/4405748009362-MIDI-Control-Center-MCC-Firmware-Update
- Then depending on your Operating system:
-On Windows setups, open Windows "Device manager" and check that no exclamation mark appears on the device, if so, uninstall the MIDI Control Center and the MIDI driver and then reinstall the MIDI Control Center:
https://www.arturia.com/support/downloads-manuals/product/mccu
-On mac setups, open macOS "Audio MIDI Setup" -> "MIDI Studio" menu and try to create a “New” MIDI Configuration before testing the device once again.
- Finally:
-If after a few attempts, the same issue still persists and if possible, test the unit on another computer to confirm if the same kind of issues are happening with it or not.
-If you are working on a Windows 11 setup and in case you would have installed the recent "24H2" / "25H2" updates make sure to refer to the information below:
Windows 11 (24H2 / 25H2) MIDI Service conflict / Device port detection
Since the release of Windows 11 24H2 and 25H2 major updates for Windows 11, a new MIDI Service was introduced and my possibly prevent correct communication from our devices with MIDI applications.
As an exemple, such may lead to the following "Failed to open the device" error message when trying to open the MIDI Control Center.
- In case the device would be identified via the Windows Device manager but device ports not available or displayed via applications, make sure to refer to the following steps which should help sort this out:
-Open the Windows Services Manager by pressing Win + R, typing services.msc, and pressing Enter.
-Locate the "Windows MIDI Service" or "midisrv" in the list.
-Right-click on the service, select "Properties," and ensure the startup type is set to "Automatic".
If already set to “Automatic”, try to disable and enable the service back again before testing the device again.
- Finally, if such is not helping, make sure to also go to this page:
https://microsoft.github.io/MIDI/get-latest/
-Then, click on “Download for Intel/AMD x64 Processors” to download the needed tool,
-Execute the midifixreg utility provided in the tools folder and reboot the computer,
-Now Start a Command Prompt in Administrator mode and type in: midifixreg
-Once done, unplug your devices, reboot the computer, plug devices back again and give it another try.