After installing or updating an instrument, if for some reasons the presets database was not updated properly, some or all presets may be missing.
To update the Presets Database index, you need to delete a specific temp file called db.db3.
Its location is different depending on the operating system you are using. Please refer to the relevant section below.
Important
Please note that you'll have to close your Arturia software instrument/effect, whether it's open as a standalone or in a DAW, before proceeding with the deletion of the db.db3 file.
On macOS, you should find the db.db3 file following this path: /Library/Arturia/Presets
Of course, make sure to reach the appropriate Library folder as macOS uses different ones.
Copy/pasting the path above directly in the Go to Folder menu should help facilitate things up.
Here is how to do it:
- 1. Open the Finder, click on Go in the toolbar, and then on Go to Folder...
- 2. Enter /Library/Arturia/Presets
- 3. And finally, find the db.db3 file, and delete it.
Once the db.db3 file is deleted, the preset list should update on the next software opening.
On Windows, you should find the db.db3 file following this path: C:\ProgramData\Arturia\Presets
Considering that this is a hidden folder, in case you wouldn't have for now enabled the display of hidden folders, please make sure to:
- Go to the File explorer,
- Open the Display menu,
- And then, check the Show hidden folders option.
Alternatively, you should also be able to directly copy/paste the path indicated above in your Windows File browser address bar.
Once the db.db3 file is deleted, the preset list should update on the next software opening.