If you need some further help with the AudioFuse Control Center (AFCC) please refer to the following sections below.
If the "A" does not allow you to open the AFCC as expected, make sure to check the following suggestions depending on your Operating System.
On Windows:
Check if interface driver is properly installed, if needed refer to following article("Windows" section) to learn how to reinstall your driver:
On macOS:
Make sure that the related "Login / Background Item" is allowed to run as expected:
-Go to System Settings -> General -> Login Items & Extensions
-Make sure to enable the "Arturia" items:
AudioFuse Control Center now offers an option to choose if you would like it to close when using "A" button.
You can modify this option in the "Settings" panel from the "Preferences" tab:
- Open the AudioFuse Control Center
- If the AudioFuse Control Center is not up to date a pop-up should suggest to update it (make sure to accept before proceeding with the Firmware update)
- Once done, if your interface is not up to date, you will be prompted with a similar pop-up as the one displayed above (version n° may vary)
- Click on Update and wait for the update process to complete
- Go to the Firmware update tab in the AudioFuse Control Center preferences.
- Click on Upgrade to Latest or Upgrade from File
- If you clicked "Upgrade from File", select the firmware file
- Wait for the update process to complete
- The firmware file can be found on the following page (Make sure to rely on the search field to find your interface and download the appropriate file):
Note
In order to update AudioFuse X8 IN and X8 OUT interfaces, make sure to refer to their dedicated FAQ articles as they require to follow a specific procedure:
AudioFuse X8 IN - Firmware Update
AudioFuse X8 OUT - Firmware Update
In case you would be possibly facing some issues leading the application to crash or preventing it to operate as expected, make sure to first refer to the following uninstall / reinstall steps to confirm if this persists:
- On macOS:
First, delete the following files & folder:
Folder:
/Library/Arturia/AudioFuse Control Center
Files:
/Applications/Arturia/AudioFuse Control Center.app
~/Library/Preferences/com.Arturia.AudioFuseControlCenter.plist
You can of course use the "Go to folder" menu from the Mac OS "Finder" to copy/paste the paths above (without the filenames) to reach these folder and find the needed files to delete.
E.G for the .plist file:
On Windows:
- First go to: C:\ProgramData\Arturia
If you have not enabled the display of hidden folders please go to your file explorer -> display -> check "show hidden folders" to access it.
Alternatively, you can directly copy/paste the path provided above in your file browser address bar to access it as well.
> Delete the concerned "AudioFuse Control Center" folder
- Then, please go to this folder:
C:\Program Files (x86)\Arturia\AudioFuse Control Center
> And then right-click on the uninstaller (unins000.exe) and choose "Run as an administrator".
- Once done, make sure to reinstall it with the help of the latest installer accessible from the link below (On Windows, right-click on the installer and choose "Run as an administrator"):
- If any issues are persisting, make sure to refer to the following article to gather the proper information before reaching out to the Support Team:
To better understand the specific features AFCC offers depending on your interface, make sure to refer to their dedicated User Manuals available below (Make sure to rely on the search field to find your interface and download the appropriate manual depending on your language):
For further details related to your interface itself, make sure to refer to the product FAQ dedicated section as well in case it would contain the needed information: