First, make sure to connect your unit directly to the computer via USB without using any kind of USB HUB, Extension, Adapter or Dock.
If your computer has USB-C ports, then get a proper cable to connect your unit:
- USB-B to USB-C
- microUSB to USB-C
- miniUSB to USB-C
From there, please follow the procedure described below.
Here is how to update your device's firmware:
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A) Download the latest firmware version from Downloads & Manuals.
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B) Open the Midi Control Center (MCC) and click on the Firmware Revision button.
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C) Click on “ Upgrade ".
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D) Select the firmware file and click on " Open".
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E) Click on " OK " to start the upgrade process.
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The firmware update should now run smoothly.
If it doesn't, force the unit to start in Bootloader mode.
Here is how to put your device in Bootloader mode:
| Brute Range | Procedure |
|---|---|
| DrumBrute & DrumBrute Impact | Hold Play/Stop/Record buttons while powering ON the unit. |
| MicroBrute & MiniBrute | Hold both Octave buttons while powering ON the unit. |
| MiniBrute 2 & 2S | Hold Play/Stop/Record buttons while powering ON the unit. |
| Freak Range | Procedure |
|---|---|
| MicroFreak | Hold "SHIFT" + "Arp" + "Oct" while powering ON the unit. |
| Lab Range | Procedure |
|---|---|
| KeyLab MKI & MKII | Hold Play/Stop/Record buttons while powering ON the unit. |
| MicroLab | Hold "SHIFT" + "HOLD" buttons while powering ON the unit. |
| MiniLab MKII | Hold "SHIFT" + "Pad 1-8/9-16" buttons while powering ON the unit. |
| MiniLab 3 | Hold "SHIFT" + "Hold" buttons at the same time while powering ON the unit. |
| Step Range | Procedure |
|---|---|
| BeatStep | Hold Stop/Play-Pause buttons while powering ON the unit. |
| BeatStep Pro | Hold Play/Stop/Record buttons while powering ON the unit. |
| KeyStep | Hold Play/Stop/Record buttons while powering ON the unit. |
| KeyStep Pro | Turn the KeyStep Pro OFF. Plug a cable from the clock input to the reset out. Power ON the unit. Remove one of the two ends of the cable. Note that once the KeyStep has entered the bootloader mode, all LEDS should be OFF as well as the screen. |
You can now go back to the procedure described above to update your device's firmware.
We have a dedicated FAQ article for the update of the MicroFreak to Firmware V5. Please read it carefully before proceeding with the update.