Hardware returns will be at your cost and are available within 14 days following the reception of the unit; however, please note that customs duties will not be refunded.
Within this 14-day period, we will refund the unit and the shipping costs, provided the items are verified by our services within 10 days of their return. If your order includes multiple products, all items must be returned together.
Software titles included in the order will also be refunded and deactivated. All refunds will be processed using the original payment method.
If you have any further questions, feel free to contact us.